THE YACHTLINER March 2012
Yachtline's newsletter for clients
Yachtline continues its growth into a global yacht insurance brand. Our websites are prominently positioned for yacht insurance and boat insurance clients in over 40 countries from Iceland to New Zealand. Hello to you all, wherever you are!
Yachtline's Board appoints a non-executive Director
As part of its global push, Yachtline has strengthened its Board by appointing Clare Birks as non-executive Director. She brings a wealth of experience in retail web-based financial services including a web-based bank with 9m customers. She will be well placed to help steer the company through the next stages of growth. The appointment is subject to the approval of our regulator the UK FSA (Financial Services Authority).
No Hidden Charges
While we're thinking about matters regulatory, we revisited how we match up to the principles of Treating Customers Fairly which are close to the regulator's heart. We are proud to confirm that unlike some insurance companies, Yachtline has no hidden charges. In fact there are no charges at all for non-payment of premium or handling your claim.
Last month, the team received another compliment from a client who had the bad luck to need to make a claim. He said 'Thank you for your swift response. It's refreshing to see an insurance company exceeding its promises on the ease and speed of dealing with my claim.' That's what we like to hear. Thank you.
The Yachtline Team
Mariners Wharf, 8 Holyrood St, London SE1 2EL, UK
+44 (0)20 7403 3884